1. Our Services

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation, or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

2. Privacy and Data Protection

We care about your data privacy and security. In accordance with applicable Malaysian data protection laws, all personal data collected through the Platform is processed in compliance with applicable legal requirements. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. For full details about how your personal data is collected, used, stored, and protected, please review our Privacy Policy. By using the Platform, you consent to the practices described in our Privacy Policy, including the exercise of your data subject rights such as access, data portability, and the right to be forgotten.

3. Use of the Platform

You agree to use the Platform only for lawful purposes and in accordance with these Terms. You further agree that you shall not:

• Use the Platform in any way that violates applicable laws or regulations;

• Engage in any fraudulent, misleading, or deceptive practices;

• Upload or transmit viruses, malware, or any other malicious code;

• Interfere with or disrupt the security or performance of the Platform;

• Attempt to gain unauthorised access to any part of the Platform or its associated systems.

We reserve the right, at our sole discretion, to restrict or terminate your access if you violate these Terms.

4. Product and Service Information

All product descriptions and images displayed on this Platform are for informational and showcase purposes only. Actual pricing and availability are subject to change and should be confirmed at our physical store. We do not warrant the accuracy, completeness, or currency of such information.

5. Promotions and Advertisers

Promotional offers displayed on this Platform are for informational purposes only. All promotions are subject to terms and conditions available in-store. We reserve the right to modify or cancel any promotion without prior notice.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason.

We allow advertisers to display their advertisements and other information in certain areas of the Service, such as sidebar advertisements or banner advertisements, after prior agreement through any form of communication between us and the advertisers. Unsolicited or unauthorised advertising is not permitted.

6. Membership and Loyalty Programs

MU Pharmacy offers membership and loyalty programs managed exclusively through our physical store. Information displayed on this Platform regarding such programs is for showcase purposes only. All enrolment, redemption, and reward transactions are conducted offline at our premises. We reserve the right to amend, suspend, or terminate any such program without prior notice or liability.

7. Fraud and Abuse

We actively monitor Platform activity for abusive or fraudulent practices. In cases of suspected misuse, we reserve the right to report the matter to relevant authorities.

8. Intellectual Property

All content, design elements, graphics, logos, trademarks, service marks, text, software, and other materials on the Platform are owned or licensed by MU Warehouse Sdn. Bhd. 202201047192 (1492889-A) and are protected by copyright and other intellectual property laws. Reproduction or distribution of any content without our prior written consent is strictly prohibited.

9. Eligibility

All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the Services. If you are a minor, you must have your parent or guardian read and agree to these Legal Terms prior to you using the Services.

10. Medical Disclaimer

The content available on this Platform is intended for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare professional or licensed pharmacist with any questions you may have regarding a medical condition or medication. MU Pharmacy expressly disclaims any liability arising from reliance on information provided through this Platform.

11. Our Obligations

We undertake to:

• Ensure the accuracy of the information provided on the Platform;

• Employ reasonable security measures to safeguard your personal data in accordance with applicable Malaysian laws;

• Adhere to all applicable legal and professional standards.

Notwithstanding such efforts, we do not guarantee uninterrupted access, absolute accuracy, or complete security of the Platform.

12. Representations, Warranties, and Indemnity

We disclaim all warranties, express or implied, including fitness for a particular purpose, merchantability, and non-infringement. You agree to indemnify MU Warehouse Sdn. Bhd. 202201047192 (1492889-A) from any claims arising from your use of the Platform, breach of these Terms, or any violation of applicable laws.

13. Limitation of Liability

To the fullest extent permissible by law, MU Warehouse Sdn. Bhd. 202201047192 (1492889-A) shall not be liable for any indirect, incidental, or consequential damages related to:

• Errors or omissions in the content provided;

• Unauthorised access to your data.

Our total liability shall not exceed the amount you have paid for a specific service.

14. Inquiries and Dispute Resolution

For inquiries, support, or complaints, please contact us at:

Email: mupharmacy2u@gmail.com

Phone: 6012-9608138

We will endeavour to respond within a reasonable timeframe. In the event of a dispute, both parties agree to first attempt resolution through informal negotiations. If no resolution is reached within thirty (30) days, the matter shall proceed to arbitration in accordance with Malaysian law.

15. Governing Law and Entire Agreement

These Terms are governed by the laws of Malaysia, and any dispute shall be resolved exclusively in the Malaysian courts. If any provision is found to be unenforceable, the remaining provisions will continue in full force and effect. These Terms constitute the entire agreement regarding the use of the Platform. MU Warehouse Sdn. Bhd. reserves the right to revise this document at any time, with changes effective upon posting.